Activate Cloud Notify and set up a data source
This article assumes you've already activated Cloud Notify (or started the 30 day free trial) and have set up a data source (including variables). View our corresponding guides if you haven't yet.The third step in Cloud Notify is to set up alarms. Alarms describe what trigger event should be notified and to whom, based on priority. Alarms include an on-delay option and you can personalise the event message.
- Add CloudVPN router offline/online alarms
- Add alarms (new, import)
- Set alarm triggers
- Manage alarms (export, remove)
Add Connection monitoring alarms
If the CloudVPN router isn't connected, you can't be alerted about machine events. You can add alarms that notify you when the CloudVPN router itself has been offline for at least 1 hour or comes back online. For example, when the CloudVPN router has been offline for the past couple of days because the data on your SIM card ran out. Generally you'll only notice these kind of problems yourself long after they have happened. Using these alarms you'll be notified instead.
Poor connection?
If the CloudVPN router has a poor connection, have a look at our failover feature.The following steps explain how you can add these connection alarms.
- Go to the CloudVPN Portal Fleet Manager
which is accessible from the Apps menu 
in the top right corner if you are currently in a different CloudVPN Portal app. - Go to devices
, select the concerning device. - Click on [More]
,then click on [Add notifcation] 
- Select the concerning connection, enter the alarm details, and press [Add]. The table below contains explanatory text for each setting.
| Field | Description |
|---|---|
| Variable | Choose the variable you want to set an alarm for |
| Severity | Choose the level of severity of the alarm (high, medium or low). |
| Event | Choose the condition that will set off the alarm |
| Duration | Enter the period for which the alarm event is to be valid to set off the alarm. |
| Access Category | Choose the access category that will receive the alarms. |
| Instructions | (optional) Enter instructions on how to resolve the alarm. |
Connection type?
Next step
You can add your machine alarms by following the steps below or immediately set who will be the alarm triggers, assignable by priority. By default, all users with access to the device will always be notified of all alarms.Add alarms
You can add as many alarms as you like, there's no limit. It is possible to use the same variable for different alarms. You are free to configure countless alarms. To add an alarm, please follow the steps described below:
- Go to the CloudVPN Portal Fleet Manager which is accessible from the Apps menu in the top right corner if you are currently in a different CloudVPN Portal app.
- Go to devices , select the concerning device.
- Click on [data source]
, [Alarm triggers], then click on [add trigger] 
- You can now choose to:
Manually add new alarms
- Select the concerning variable, enter the alarm details, and press [Add]. The table below contains explanatory text for each setting.
| Field | Description |
|---|---|
| Variable | Choose the variable you want to set an alarm for |
| Name | Enter a name for the alarm |
| Severity | Choose the level of severity of the alarm (high, medium or low). |
| Condition | Choose the condition that will set off the alarm |
| Treshold | Choose the value tat will set the alarm off together with the condition |
| Period | Enter the period for which the alarm condition is to be valid to set off the alarm. |
| Instructions | (optional) Enter instructions on how to resolve the alarm. |
| Access Category | Choose the access category that will receive the alarms. |
You have now made the changes in the CloudVPN Portal, but these are not yet active in your device. You will need to push your changes to your device for them to take effect. During this next step, your device will disconnect temporarily and reconnect automatically. This may take a minute.
- Click [Push config to device] in the top right corner.
Next step
Now that you've created your alarms, you can set who will be the alarm triggers, assignable by priority. By default, all users with access to the device will always be notified of all alarms.Import alarms from a file
You can easily and effortlessly copy alarms from one device to another by exporting the concerning alarms (view the "Manage alarms" part of this article) and then importing them in your new device. Alternatively, you can manually prepare your alarms in the required CSV format to load them all at once into your device
- Press [Import from CSV-file], you'll see a browse window.
- Select a CSV file to import, then press [open].
You have now made the changes in the CloudVPN Portal, but these are not yet active in your device. You will need to push your changes to your device for them to take effect. During this next step, your device will disconnect temporarily and reconnect automatically. This may take a minute.
- Click [Push config to device] in the top right corner.
CSV file layout
If you created the CSV file yourself and are unsure about the layout, it is best you create a template CSV file by creating several temporary alarms and exporting those as a CSV file (view the "Manage alarms" part of this article).Next step
Now that you've created your alarms, you can set who will be the alarm triggers, assignable by priority. By default, all users with access to the device will always be notified of all alarms.Set alarm triggers
You can assign alarm triggers to users with a role that need it using access categories. Every alarm has to be added to a certain access category. All users with access to that access category will receive notifications for that alarm. Users can individually opt-out of notifications in the message center.
Next step
Set the timezone to make sure all messages show the correct time. This is a profile setting, meaning each user needs to do this themselves for their own profile.
Lastly, take a look at the "Message center"-article to see how you receive a message and what else you can configure.Manage alarms
You can view all defined variables in table. variables can be selected by pressing the checkbox on the left, or you can select all by pressing the checkbox at the top. You can remove selected variables by clicking on the [remove selection] button at the top right corner of the screen. You can also choose to download the set alarms by clicking on [Export to CSV-file].
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