A consistent branding strategy across all customer contact is vital for any companies marketing strategy. This is why CloudVPN provides several ways to configure your company identity for the CloudVPN Portal. You can make it look as if it is your very own IoT Platform.

We distinguish two levels of custom branding: basic and premium branding. Basic branding enables you to apply your own company identity (Company logo, custom colour scheme, etc.) to the CloudVPN Portal. Additionally, premium branding enables to make the CloudVPN Portal even more your own. You can set a custom URL and change the support information to your own product support department. All CloudVPN logo's will be removed if you choose to use premium branding, allowing you to market our service as if it is your own.

• Basic branding
• Premium branding

Basic branding

Basic branding is available free of charge for all CloudVPN Portal users. Basic branding enables you to set your own company name, logo, favicon, mobile app touch icon and colour scheme. Your custom branding setting will be applied through all apps of the CloudVPN Portal, emails by CloudVPN and the CloudVPN mobile app. You can make changes to the company branding by following the steps described below:

• Go to the CloudVPN Portal Admin which is accessible from the Apps menu in the top right corner if you are currently in a different CloudVPN Portal app.
• Open the main menu , go to Identity , then select the branding entity you would like to customise.
• The table below contains a list of the entities you can change. 
• Press [confirm] to apply the changes.

Premium branding

Premium branding enables additional branding options, essentially making it your very own IoT platform. You can set your own custom CloudVPN Portal URL, for which we'll automatically generate the necessary SSL certificate. Additionally, you can create your own custom terms of service and privacy statement, or edit ours to flavour them with your own name in the CloudVPN Portal.

You can activate premium branding via activation code, purchasable by sending a purchase order to your Beijer Electronics sales representative (this enables you to add a project specific reference to your order).

Custom URL

After you entered your White Label Premium activation code, you will get the option to change the domain name of your CloudVPN environment from cloudvpn.acirroplus.com to a subdomain of your own website (i.e. insight.yourcompany.com). We will automatically generate the necessary SSL certificate.

Before you enter a custom URL, you first need to enter the CNAME to your DNS records. Your website hosting partner will have more details on how this is done in your website system. To enter a custom domain name, please follow the steps below.

• Go to the CloudVPN Portal Admin which is accessible from the Apps menu  in the top right corner if you are currently in a different CloudVPN app.
• Open the main menu , go to Identity , then choose [Edit] at custom domain name.
• Enter your subdomain and press [Activate].
• It will take up to two days until the domain name becomes active.

Custom legal documentation

When you create an CloudVPN Company account, you have to accept the Terms of use, this is a legal contract between CloudVPN and the platform administrator that creates the company account. This person, hereinafter referred to as the account owner, is responsible that all users in the company account won't infringe these terms of use.

Additionally, the privacy policy will be mentioned to all users. This is not a legal contract but does inform users what happens with their data.

To help the account owner with his task of enforcing the terms of use, CloudVPN requires all users invited to the CloudVPN Portal company of the company owner to accept CloudVPN's standard terms of use. When you have premium branding activated, you can fully customize the Terms of use or Privacy statement of your CloudVPN Portal company account. These terms of use will form a contract between the user and the company mentioned in the terms of use. This contract does not affect the terms of use between CloudVPN and the account owner.

Please follow the steps below to change the type of legal document that is applicable between the account owner and the users:

• Go to the CloudVPN Portal Admin, which is accessible from the Apps menu in the top right corner if you are currently in a different CloudVPN Portal app.
• Open the main menu , go to Identity , and choose [Edit] at either Terms of use or Privacy statement in the premium branding section.
• Select what type of documentation you would like. You have the following options:
  • Standard: The standard legal document from CloudVPN
  • Custom: A customized version of the legal documentation.
  • No applicable document: No active legal documentation between the account owner and the users.

If you selected the custom version of either the terms of use or the privacy statement, you can use the button to edit the document. You will go to a markdown page where you can change anything you want to change to the document. Changes have to be made in markdown. Please refer to this markdown guide for information on how to use markdown.