The CloudVPN Portal has it's own message center for important company and device messages. Accessible via [Messages] in the main menu.
It works as follows. You will receive a message when a device from your company is transferred to another company or when any Cloud Notify alarm has been triggered.
Additionally, you will receive an e-mail as well as a push notification on your phone (requires the CloudVPN mobile app to be installed)
Tip
You can easily select all messages or mark all messages as read by pressing
;in the top right corner.Webhooks
You can add a webhook for even more notification options. Using webhooks you can receive notifications in third-party devices.
Change the displayed time
Set the timezone to make sure all messages show the correct time.
Add a filter for incoming messages
By default, all users with access to a certain access category will always be notified of all alarms within that access category. A user can choose to change which alarm trigger he likes to receive and how he likes to receive them. Please follow the steps described below to manage your alarm triggers:
- Go to the CloudVPN Portal if you are not already there.
- Go to Messages
, press on the settings menu 
. - Select [Configure filters], then select [Add a new filter]
- Choose the way you like to filter your alarms, then press [Confirm]. The table below contains information about your options.
| Field | Description |
|---|---|
| Message body contains | You can filter on text that is in the message body. Enter text that is in the message body to filter these messages. |
| Message body does not contain | Enter text that is not in the message body to filter these messages. |
| Events | Select the alarm type to filter a certain type of alarms. |
| Companies | Select a CloudVPN Portal Company to filter all messages for a certain company. |
| mark as read | Select this to mark all notifications that meet the above criteria as read immediately. |
| Delete | Select this to delete all notifications that meet the above criteria immediately. |
| Don't send e-mail | You won't receive e-mails for all notifications that meet the above criteria if you select this option |
| Don't send push notification | You won't receive push notifications for all notifications that meet the above criteria if you select this option |
| Don't send webhook | You won't receive webhook notifications for all notifications that meet the above criteria if you select this option, and have set-up a webhook |
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