You can easily transfer a device from one company (source) to another (destination), in the CloudVPN Portal, without the need to remove or re-register the device. The device will then no longer be available in the source company and will become immediately available in the destination company.
To transfer a device, you are going to need the device ID and a device key.
- Start at the company where the device is currently registered. If you are in a different company, open the account menu in the top right corner and select [Switch company], then select the company where the device is currently registered.
- Go to the CloudVPN Portal Fleet Manager app, which is accessible from the Apps menu in the top right corner if you are currently in a different CloudVPN Portal app.
- Open the main menu , go to Devices , and select the concerning device.
- Go to More , click on [Request device key], and copy the device ID and device key.
- Click [Done].
Now that you have obtained the required information, you can easily transfer the device to a different company. Please follow the steps described below to transfer your device.
- You now have to switch to the destination company. Open the account menu in the top right corner and select [Switch company], then select the company where you want to transfer your device to.
- Go to the CloudVPN Portal Fleet Manager app, which is accessible from the Apps menu in the top right corner if you are currently in a different CloudVPN Portal app.
- Open the main menu , go to Tools , and select the [Transfer device].
- Enter the device ID and device key you obtained earlier and click [Transfer device].
Transferred
The device has now successfully been transferred to the destination company and is no longer listed at the source company.
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