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Quick overview - find the information you're looking for

Beijer Electronics
Updated

This article will help you to quickly find the information you are looking for. Select what you would like to do:

I want to configure my device (CloudVPN router / CloudVPN Agent) and it is not yet registered in the CloudVPN Portal

You will first need to register your device in the CloudVPN Portal before you can start using it. Select what applies to you:

I want to configure my device (CloudVPN router / CloudVPN Agent) and it is registered in the CloudVPN Portal

If your device is online in the CloudVPN Portal, you can make changes in the CloudVPN Portal and then send those changes to your device to effectively apply them. If your device is offline, you often can still change its configuration using different methods. Details can be found in the respective support articles. Select what you would like to do:

I want to connect to my machine as if I am on-site

If you want to connect to your machine just like you would if you would be on-site, using your development or perhaps other software, then you'll need to establish a VPN connection to your device (CloudVPN router / CloudVPN Agent) first:

If you are unable to establish a VPN connection, please consult Troubleshooting - unable to establish a VPN connection.

Once you have a VPN connection, you can connect to your machine:

If you are unable to connect to your machine, please consult Troubleshooting - unable to connect to your machine.

I want to connect to my machine's HTTP or VNC server

If your machine is running an HTTP or VNC server, you can configure and use an HTTP/VNC service. This enables you to access the machine's HTTP/VNC server without you first needing to establish a VPN connection:

If you are unable to access the HTTP/VNC server using an HTTP/VNC service, please consult Troubleshooting - the HTTP/VNC service is not working.

I want to collect data from my machine

You can automatically log data from your machine into the CloudVPN Portal. Once data is logged, you can visualize it in components on custom pages, using the readily available components or by creating your own component. Also, using our API, you can access the logged data and use it in any custom or 3rd party system.

Configuring Cloud Logging is split into the following 4 steps:

  1. Activate or try Cloud Logging 30 days for free
  2. Set up a data source
  3. Log your data
  4. Visualize or export your data

If you are looking to use the data in a custom or 3rd party system, you can use our API to get the logged data from our server. Request for our API documentation for more detailed information.

I want to be notified about important machine events

You can receive an e-mail or push notification when a certain machine event happens. For example, when a temperature rises too high, an emergency stop has occurred, product has ran out, or a set amount of operating hours have passed and it's necessary to schedule a maintenance appointment. The details of the machine event(s) are yours to choose and you can configure unlimited alarms.

Configuring Cloud Notify is split into the following 4 steps:

  1. Activate or try Cloud Notify 30 days for free
  2. Set up a data source
  3. Set up alarms
  4. Notifications

In addition to CloudVPN's built-in e-mail and push notifications, you can expand your options further by setting up a webhook link to a 3rd party service (e.g. SIGNL4 or PagerDuty).

I want to create custom cards or pages for my colleagues and customers

When you open the CloudVPN Portal Portal app, you'll likely see "cards" for each of your devices. You can customize these "cards". Aditionally, when you then click on one of your devices, you see a default page with information about your device and also options to connect to your device. You can also customize this default page or simply create new ones. Furthermore, you can assign these pages to specific devices and also specify who has access to which pages.

To make sure that only the necessary people have access to a page, you can use access categories:

I want to manage my profile

You can manage your profile in the CloudVPN Portal, by opening the account menu in the top right corner, and clicking on [My profile]. Select what you would like to do:

I want to manage my company

You can manage your company in the CloudVPN Portal Admin app. Select what you would like to do:

I want to manage users or the user management system

I want to manage users

If you'd like to invite a user to the CloudVPN Portal, you can do so in the CloudVPN Portal Portal app. Note that your user role will need "Manage users" before you can start managing users. If you haven't already, we strongly advise you to first read about our user management system:

After having read the above article, select what you would like to do:

I want to configure the user management system

User permissions are determined by the user role they have been assigned. You can change or set a user's permissions by changing or creating a role. By using access categories you can give permissions for specific services or pages. Additionally, you can also assign users and devices to a group, to make a role applicable to only a group of users and devices. If you haven't already, we strongly advise you to first read about our user management system:

After having read the above article, select what you would like to do:

I want to manage devices and device settings

You can manage your devices from inside the CloudVPN Portal. Note that they will have had to been connected to the CloudVPN Portal first. You can then:

If you're looking to change your device's network configuration, look here instead.

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