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Getting Started

Beijer Electronics
Updated

The following steps are adapted from the CloudVPN Quick Start Guide that is included in the box of all the routers we sell.

Step 1: Creating your account

If you do not have an account on our CloudVPN simply head to cloudvpn.acirroplus.com. You will be able to setup your own user account and company.

Step 2: Getting your config file

To create a configuration file, you will need to navigate to our configuration wizard which is inside the **Fleet Manager App**, to switch app click on the App Launcher Icon on the top right symbolize as the 9 dots in a grid. Once there click on tools and select the router config file option and follow the wizard.

Fleet Manager (App) > Tools > Router config file

Step 3: Connecting your router

Once you have created the config file, copy the file into a USB flash drive and insert the drive into the CloudVPN. Note the File name - it needs to be using the exact name router.conf

Troubleshooting using the front panel LEDs

Connecting to your devices

Section Outline

  • Basic Network topology and setup of devices
  • Connecting using VPN
  • Web based services
    • VNC
    • Http
  • Interesting additional features
    • NTP
    • Enabling internet access
    • Restoring devices

Basic Network Topology

In this training we will be using the network topology and devices as shown below, you may substitute with other similar devices. This part of the training is also starting on the assumption that you have successfully added the CloudVPN router into the portal and its now online in the portal.

Network setup

Connecting your devices together

Here you would need to setup the LAN IPs and subnet masks on the devices you are connecting to the CloudVPN’s LAN ports, there is no need to set the default gateway if the Source NAT is turned on in the CloudVPN. Once that is done you should be ready for the next step.

Connecting via VPN

There are a few ways to connect to your router via VPN by default in the Card view of the Portal App, you will be able to see a connect button.

You can also connect to the router via VPN through the Fleet Manager App as well.

To connect via VPN you will be required to install VPN client, you will be prompted to install the client if you do not have it on your computer.

Once connected you will be able to see a blue box on the bottom right of the web browser indicating you are connected.

Note:

The VPN Client will run as a service once you have installed it hence there is no need to launch any program when you want to connect via the VPN.

If you would want to manually download the VPN Client you may head to Fleet Manager App > Tools, here you can also view the details and settings of the VPN Client.

Web-based services

Web-based services are services that you are able to run on the web browser directly, traditionally using these services will require you to connect via the VPN.

  • VNC service
    • Connect via VNC to your Panel and PC directly on your web browser
      • No need to start VPN Connection
      • No need to install additional VNC viewer software on computer
  • Http Web Server
    • Connect to a web server that is behind your CloudVPN router
      • No need to start a VPN connection
      • No need to remember the IP Address of the devices

To add the service, head to Fleet Manager App > Devices and click on the device you wish to add the service for, on the left you should be able to see section call “Services”. Click on the “+” button to add a new service.

Adding a VNC Service

Click on the VNC server option and fill up the fields accordingly and once done click on “Add”

Once added you will see the button on the top right the web page turn blue, this indicates that there are changes that are required to be push to router for it to work properly. Click on that to push the config to the router.

VNC Settings on the CloudVPN

Field Descriptions

Field Description
Name* Mandatory field, use this to give a meaningful name. Eg “X2 Pro 7 Inch”.
Service Group Use this to group your services together in Card View, this is case sensitive.
IP address IP Address of target device, eg your HMI
Port Port of target service, eg 5900 for default VNC port, 80 for default HTTP port.
Password VNC access password that is set on your target devices if required.
Access Category Use this to determine which group of users will be able to use this service, keep to default (Category A) in this training.

Adding a Http Service

Click on the Http server option and fill up the fields accordingly and once done click on “Add”

Once added you will see the button on the top right the web page turn blue, this indicates that there are changes that are required to be push to router for it to work properly. Click on that to push the config to the router.

HTTP Settings on the CloudVPN

Field Descriptions

Field Description
Name* Mandatory field, use this to give a meaningful name. Eg “X2 Pro 7 Inch”.
Service Group Use this to group your services together in Card View, this is case sensitive.
IP address IP Address of target device, eg your Switch
Port Port of target service, eg 80 for default HTTP port.
Default landing page If your machine has a specific page that you want to open by default, you can enter the page name here. You can find the page name in the address bar after opening it. Leave "/" if you are unsure.
Access Category Use this to determine which group of users will be able to use this service, keep to default (Category A) in this training.

Testing the connections

Once you have everything added, head back to the portal page, the Card showing the CloudVPN router should show 2 new buttons with the names you have given in the fields above.

Portal (App)

Simply click on them and have fun testing them out.

Interesting additional features

Feature Description
NTP Server The CloudVPN Router runs a Network Time Protocol (NTP) server, which syncs its time every 24 hours over port 443 with the CloudVPN API Sever. With the build in Real Time Clock and NTP Server, you can have all the connected devices sync their time by setting the Router as their NTP Time Server. This guarantees identical internal clocks. Read more here.
Internet Access Control By default the firewall settings on CloudVPN is set to disable internet access for the LAN devices that are turned off. This can help to block unwanted outgoing traffic from the devices that are connected to the Router. Read more here.
Recovering / replacing devices There might come a time where you need to factory reset or even do a 1 to 1 replace of an existing router, using the recover and replace feature you will be able easily recover an existing router from a factor reset or replace an existing router with a new one with a few clicks. Read more about recovering and replacing.

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